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Rory Sutherland suggests religion may help people handle uncertainty.

Rory Sutherland argues that religion can be a useful way of accepting how much of life is luck, complexity and forces beyond our control. Whether you call it God, fate or the butterfly effect, the mindset may help people make peace with a world they cannot fully predict.

A @sassyplus_ original podcast series

#TheBottleneckPodcast #RorySutherland
#ElfriedSamba #JamieBartlett #AI

Jamie Bartlett says companies are outsourcing their admin to you.

Jamie Bartlett calls it “techno admin”: the unpaid work companies push onto customers when automated systems go wrong. A dodgy energy bill, a broken IT system or a miscalculated charge might save the company money, but it leaves the customer spending hours on the phone trying to fix a problem they did not create.

A @sassyplus_ original podcast series

#TheBottleneckPodcast #RorySutherland
#ElfriedSamba #JamieBartlett #AI

Rory Sutherland thinks email may has made us less productive.

Rory Sutherland argues that email may have created mass productivity losses, even though almost nobody measures it that way. Companies obsess over tiny productivity changes from remote work, while accepting huge shifts like email and open-plan offices without asking what they destroyed.

A @sassyplus_ original podcast series

#TheBottleneckPodcast #RorySutherland
#ElfriedSamba #JamieBartlett #AI

AI is exposing how badly companies adopt new technology.

Jamie Bartlett says there is a huge difference between technology being created and technology actually being applied in the real world. People using AI at work may be writing reports faster, summarising documents quicker and building slides more easily, but that individual productivity is not always showing up in company performance.

The problem is the hidden friction around the technology: broken systems, new processes, compliance meetings and all the extra admin that appears around the tool. You might save an hour with ChatGPT, then lose two hours explaining why you used it.

A @sassyplus_ original podcast series

#TheBottleneckPodcast #RorySutherland
#ElfriedSamba #JamieBartlett #AI

Rory Sutherland says media doesn’t move in one direction.

Rory Sutherland says the best thing a futurologist ever told him is that there are no trends, only vectors. People are not simply moving towards shorter attention spans or longer content; they are moving in both directions at once. The same audience watching 30-second cat videos is also making time for two-hour conversations.

A @sassyplus_ original podcast series

#TheBottleneckPodcast #RorySutherland
#ElfriedSamba #JamieBartlett #AI

Jamie Bartlett says video changed politics more than anyone noticed.

Jamie Bartlett argues that the biggest shift in social media was not just platforms, algorithms or misinformation, but the move from words to video. Text made politics slower, more rational and more literate; video made it emotional, immediate and tribal. That shift is now shaping which politicians succeed, which stories spread, and who becomes influential online.

A @sassyplus_ original podcast series

#TheBottleneckPodcast #RorySutherland
#ElfriedSamba #JamieBartlett
#HowToTalkToAI

Video calls changed work more than the hype cycle noticed.

Rory Sutherland argues that video conferencing may be one of the most important shifts in modern work.

Old companies are still trying to drag people back into the office but new companies are building differently from day one: smaller offices, distributed teams and employees spread across continents.

A @sassyplus_ original podcast series

#TheBottleneckPodcast #RorySutherland
#ElfriedSamba #JamieBartlett
#HowToTalkToAI

Jamie Bartlett accidentally bought the most expensive coffee of his life.

Jamie Bartlett remembers visiting a crypto-anarchist commune in Prague when Bitcoin was still worth around $10 or $15 and the only way to pay was with crypto. Years later, he found an old payment card from that trip and realised the leftover change from a coffee was now worth around £500. Which means the coffee itself may have cost him somewhere closer to £10,000 or £20,000.

A @sassyplus_ original podcast series

#TheBottleneckPodcast #RorySutherland
#ElfriedSamba #JamieBartlett
#HowToTalkToAI

Robbie Lyle says growth gets dangerous when you stop listening.

Robbie has built platforms with millions of followers but he still looks for ideas everywhere, even from creators with far smaller audiences. The point is not to copy; it is to stay curious, keep learning, and never let success convince you that you already have all the answers.

A @sassyplus_ original podcast series

#RorySutherland #ElfriedSamba
#BottleneckPodcast #AFTV
#RobbieLyle

Robbie Lyle sees AI as another platform shift, not something to fear.

Robbie compares AI to YouTube and the mobile phone: technologies that scared people at first, then changed what smaller creators and media companies could do. For AFTV, the opportunity is to keep learning, test what works, and use new tools before everyone else catches up.

A @sassyplus_ original podcast series

#RorySutherland #ElfriedSamba
#BottleneckPodcast #AFTV
#RobbieLyle

How founders can make better decisions

Elfried points to DoorDash as a business shaped by founders who started as the delivery drivers. They understood the delays, trade-offs and messy details that do not show up neatly in a spreadsheet, which meant they could make sharper decisions about what good actually looked like.

A @sassyplus_ original podcast series

#RorySutherland #ElfriedSamba
#BottleneckPodcast #AFTV
#RobbieLyle

Great to record @bottleneckpod with @rhsutherland and @elfriedsamba - we talked about the future of podcasts, parking apps, how the typewriter changed society, Marshall McLuhan, why religious people love ChatGPT, and of course How to Talk to AI. And how not to….

A LOT - episode coming soon!

#ai #author #book #chatgpt #podcaster

Great to record @bottleneckpod with @rhsutherland and @elfriedsamba - we talked about the future of podcasts, parking apps, how the typewriter changed society, Marshall McLuhan, why religious people love ChatGPT, and of course How to Talk to AI. And how not to….

A LOT - episode coming soon!

#ai #author #book #chatgpt #podcaster

Great to record @bottleneckpod with @rhsutherland and @elfriedsamba - we talked about the future of podcasts, parking apps, how the typewriter changed society, Marshall McLuhan, why religious people love ChatGPT, and of course How to Talk to AI. And how not to….

A LOT - episode coming soon!

#ai #author #book #chatgpt #podcaster